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Survey of customer satisfaction

In the era of customer as number one priority, it is important to know customer response to the products or the services. TTR has a customized survey program to offer on the survey of customer satisfaction to understand whether customer is satisfied with your products or quality of services, if they are willing to recommend your products to others, and the sources of knowing the products, also to obtain the customer evaluation to your competitors, or their expectations to the manufacturer. Our survey is not only able to obtain the degree of customer satisfaction, but also provide with what’s more important: why your customer is not satisfied and their opinion to the products or service and thus the company can improve the potential problems. Our survey results will be the most suitable tool of communication between the enterprises and your customers.